DYMO SDK Setup Guide

Get your DYMO printer ready for Amazon Seller Central label printing

Quick Verification

1

Check if DYMO SDK is Installed

First, let's verify if you already have the DYMO SDK installed on your system.

Windows Users

Check if DYMO Connect is installed:

  1. Look for "DYMO Connect" in your Windows Start Menu
  2. Or check Programs and Features in Control Panel
  3. Or look for DYMO Connect icon in your system tray (bottom-right corner)

💡 Tip: The DYMO Connect icon looks like a small printer in your system tray.

Mac Users

Check if DYMO Connect is installed:

  1. Open Finder → Applications
  2. Look for "DYMO Connect" application
  3. Or check the menu bar (top of screen) for DYMO Connect icon
  4. You can also search using Spotlight (Cmd + Space) for "DYMO Connect"

💡 Tip: The DYMO Connect icon appears in your menu bar when running.

Don't see DYMO Connect installed?

No worries! Continue to the next step to download and install it.

2

Download and Install DYMO SDK

Download the official DYMO Connect software for your operating system:

Windows

For Windows 10/11 (64-bit)

Download for Windows

Mac

For macOS 10.15 or later

Download for Mac

📋 Installation Tips:

  • • Run the installer as Administrator (Windows) or allow app installation (Mac)
  • • Follow the setup wizard and accept default settings
  • • Restart your computer after installation completes
  • • Connect your DYMO printer via USB before first use
3

Verify DYMO Web Service is Running

The DYMO Connect software includes a web service that allows websites to communicate with your printer. Let's make sure it's running:

Windows Users

Method 1: Check System Tray

  1. Look for the DYMO Connect icon in your system tray (bottom-right corner)
  2. If you see it, right-click and ensure it says "Connected" or "Ready"
  3. If it's not there, launch "DYMO Connect" from the Start Menu

Method 2: Check Services

  1. Press Win + R, type services.msc
  2. Look for "DYMO Connect Service"
  3. Status should show "Running"
  4. If stopped, right-click → "Start"

Mac Users

Method 1: Check Menu Bar

  1. Look for the DYMO Connect icon in your menu bar (top of screen)
  2. If you see it, click to check status
  3. If it's not there, launch "DYMO Connect" from Applications

Method 2: Check Activity Monitor

  1. Open Activity Monitor from Applications → Utilities
  2. Search for "DYMO" in the process list
  3. You should see "DYMO Connect" running

🔧 If the service is not running:

  • • Launch DYMO Connect from your Start Menu/Applications
  • • Ensure your DYMO printer is connected via USB
  • • Try restarting the DYMO Connect application
  • • Restart your computer if issues persist
4

Final Verification

Let's do a final test to make sure everything is working correctly:

✅ What this test checks:

  • • DYMO web service is accessible on port 41951
  • • API endpoints are responding correctly
  • • Printer drivers are properly installed
  • • System is ready for label printing

Still Having Issues?

Common Solutions:

  • • Restart DYMO Connect application
  • • Reconnect your DYMO printer
  • • Check Windows Firewall/Mac Security settings
  • • Try running DYMO Connect as Administrator

Need More Help?

  • • Visit DYMO Support
  • • Check printer compatibility
  • • Update DYMO Connect to latest version
  • • Contact your system administrator